Line Rewind: FAQs

What is LINE REWIND?
What is LINE REWIND?

LINE REWIND uses the special combination of an anti-aging serum along with a device that contains soothing heat, vibration and red LED (Light Emitted Diode) technology to deliver real results. This dermatologist-recommended two-part system fights the visible signs of aging.

How do I use LINE REWIND?I have both acne AND wrinkles. What ZENO products should I use, and in what order?
How do I use LINE REWIND?I have both acne AND wrinkles. Which if the ZENO products should I use, and in what order?

LINE REWIND may be used along with our existing acne products: HEAT TREAT and HOT SPOT. The HEAT TREAT Blemish Prevention Kit should be used regularly for acne prevention. It combines the science of a medicated anti-acne solution and gentle massaging heat to kill acne bacteria, unclog pores and prevent new blemishes from forming. HOT SPOT provides visible blemish clearing within just one hour and eliminates or significantly reduces 90% of blemishes within 24 hours. HOT SPOT is ideal to zap the occasional pimple.

For best results when used together, we recommend using LINE REWIND in the morning and HEAT TREAT in the evening.

I am allergic to sulphur/ benzoyl peroxide/ etc. What are the ingredients of the LINE REWIND Serum?
I am allergic to sulphur/ benzoyl peroxide/ etc. What are the ingredients of the LINE REWIND Serum?

The serum for LINE REWIND does contain benzoic acid, so if you’re allergic to benzoyl peroxide, you might want to test it on your wrist or behind your ear to see if your skin reacts. You can find a complete ingredients list on the LINE REWIND Kit and Serum cartons. You should contact your dermatologist if you are uncertain whether LINE REWIND is right for you.

Can I use LINE REWIND on the lines around my eyes?
Can I use LINE REWIND on the lines around my eyes?

LINE REWIND can be used on crow’s feet, but use care to avoid getting the solution in your eyes.

My skin is super sensitive. Can I still use the LINE REWIND? Will it turn my skin red?
My skin is super sensitive. Can I still use the LINE REWIND? Will it turn my skin red?

If your skin is light, you may be more likely to have redness in areas where LINE REWIND is used. This redness is normal and not permanent. If your skin tends to be more sensitive, try LINE REWINDon your wrist or a small area of your face first to see what your reaction will be. Additionally, you should contact your dermatologist if you are uncertain whether LINE REWIND is right for you.

Does the Line Rewind treatment hurt?
Does the Line Rewind treatment hurt?

LINE REWIND uses safe and gentle heat to massage serum into the upper layers of your skin. It is not painful. Many people find the heat to be soothing!

Does LINE REWIND need replacement parts? If it stops working, do I just put in replacement batteries?
Does LINE REWIND need replacement parts? If it stops working, do I just put in replacement batteries?

There are no replacement cartridges for the LINE REWIND Device and it has an unlimited life, but you will need to replace the LINE REWIND Serum. Refills for the serum are sold separately. You will need to replace the batteries (2 AA) once they stop working.

Can I use LINE REWIND to treat rosacea / dermatitis / boils/ kerastosis pilaris?
Can I use LINE REWIND to treat rosacea / dermatitis / boils/ kerastosis pilaris?

The ZENO products are not indicated for use on rosacea, dermatitis, psoriasis, kerastosis pilaris, boils, cystic acne, or other dermatological conditions. If you have one of these conditions, please see your dermatologist for care.

Can I use LINE REWIND multiple times in one day?
Can I use LINE REWIND multiple times in one day?

We recommend to use LINE REWIND once a day as part of your nighttime skincare routine.

Is it ok to use LINE REWIND in combination with prescription medications?
Is it ok to use LINE REWIND in combination with prescription medications?

If you take or use prescription medication that makes your skin sensitive (such as antibiotics, Accutane, birth control, or Retin-A), check with your doctor before using LINE REWIND or any product that uses red light or heat.

Can I use LINE REWIND with other topical over-the-counter products such as cleansers or creams?
Can I use LINE REWIND with other topical over-the-counter products such as cleansers or creams?

LINE REWIND can be incorporated into your existing beauty routine. You should cleanse your face before using LINE REWIND as LINE REWINDshould be applied to a clean face. If your cleanser tends to make your skin overly dry or sensitive, you might want to switch to a less abrasive brand for use in conjunction with the LINE REWINDregimen. The LINE REWIND serum is very moisturizing, but you can still apply your regular moisturizer after using the LINE REWIND treatment should you so desire.